General rental conditions

The tenant must use the premises for the concluded for which it was intended. The rental agreement signed between two parties may under no circumstances benefit third parties other than those mentioned at the time of booking, unless otherwise agreed in writing by the renter.
A rental agreement is for a fixed period. Under no circumstances does it accord any right to remain in the premises at the end of the fixed reservation period.

The maximum number of tenants per bungalow is six people unless otherwise agreed in advance by the renter.
The Villa Lononaya reserves the right to refuse additional tenant(s) or to terminate the rental agreement without compensation and refund. In the event of agreement for a further person, the rental price shall be increased as determined by the management team.

Pets are not allowed on the site.

The rental price includes using the air conditioning. All doors and windows must be closed when using the air conditioner. Be careful with the remote control, for your information their replacement cost is 100 €.

Upon the customer’s arrival, a deposit of 1500 € shall be payable. This deposit covers any damage to the equipment and any bungalow repair and maintenance costs.
On arrival, this deposit shall be “pre-authorized” on guests’ credit cards and shall be cancelled 48 hours after the end-of-stay inspection. Before claiming the pre-authorized 1500 €, the owner undertakes to inform the tenant by email of the amount claimed and the reasons. Should the two parties disagree, the owner reserves the right to collect part or all of the pre-authorized deposit. The tenant hereby undertakes to pay any supplement in the event whereby the 1500 € deposit is not sufficient.

Upon departure, the tenant undertakes to leave the bungalow in the same condition as he found it upon arrival.
An inventory check shall be made by a representative of the establishment at the beginning and end of the rental period. All missing or damaged items shall be subject to a deduction from the deposit or to invoicing in the event that the deposit is less than the replacement or repair costs. The owner shall inform the tenant in advance by email of the reasons and the cost of any damage found.

7/1 – Pre-Payment
A reservation shall be confirmed as soon as the tenant has sent “Villa Lononaya” a pre-payment equalling 30% of the total amount. This pre-payment can be made by bank transfer, credit card, or cheque made out to “SCI POINTE TROIS QUARTS” and sent to SCI POINTE TROIS QUARTS at 52 Avenue du 8 Mai 1945, 95200 Sarcelles. Bank details will be provided later.
7/2 - The Balance
The balance of the rental will be paid by bank transfer no later than 30 days before the start of the stay.

Any cancellation must be notified by email or registered letter. (The date of receiving this letter is the starting point)
8/1 - For cancellation notified at least 60 days before the start of the rental period :
The pre-payment shall be returned to the tenant upon simple and justified request.
8/2 - For cancellation notified at least 30 days before the start of the rental period :
The deposit remains with the establishment.
8/3 - For cancellation notified less than 30 days before the start of the rental period :
The entire stay is due.
8/4 - Early Termination of a Stay by the Client :
In the event of early-termination by the client, no refund shall be made. As soon as the tenant leaves, the accommodation becomes available for rent again.
8/5 - The Lononaya villa cannot be held responsible in the event whereby they have to cancel a stay, or whereby a stay is interrupted due to a natural disaster or to any other event beyond its control, nor for the consequences of that cancellation. Payments already made cannot be refunded and no compensation may be requested.

The internet is available to holidaymakers free of charge throughout the “The villa” area. The network name and password are specified on the information leaflet in the villa.
Illegal downloads are prohibited. In the event of an alert by “HADOPI”, information about the user shall be provided to the organisation and any costs claimed shall be re-invoiced to the holidaymakers concerned.

The Lononaya villa draws its customers the attention to the possibility of taking out our insurance policy to cover the consequences of cancellation under certain conditions. Tenants’ personal objects are not covered by our insurance policy. Separate personal belonging insurance may be taken out.

In the case of disagreement with the management, complaint must be addressed to SCI Pointe Trois Quarts by registered letter with proof of receipt within eight days of the end of the stay.
Any disagreement concerning the description, the inspection or the inventory must be made to the management before the end of the second day of occupancy.

Villa Lononaya - Chemin de Davidon - Duzer - 97115 Sainte-Rose - Guadeloupe - +590 690 48 58 42 -